Faultlines, Familiarity, Communication: Predictors and Moderators of Team Success in Escape Rooms

Rebeka O. Szabó, Federico Battiston, Júlia Koltai

Research output: Contribution to journalArticlepeer-review

Abstract (may include machine translation)

We contribute to faultline research by identifying familiarity and cross-subgroup communication as potential moderators in the relationship between diversity faultline and team performance. We employ a novel experimental design utilizing escape rooms as a noninterventional social laboratory, enabling us to capture real-time interactions among 40 teams engaged in problem-solving activities. We find that team familiarity has a negative influence and a suppression effect on success. Faultline affects team success negatively when faultline-induced subgroups do not communicate enough with each other. Our work contributes to a better understanding of complex processes and interdependencies that lead to team success or failure.

Original languageEnglish
Pages (from-to)330-365
Number of pages36
JournalSmall Group Research
Volume55
Issue number2
DOIs
StatePublished - 2 Jul 2023

Keywords

  • cross-subgroup communication
  • diversity faultlines
  • escape room
  • familiarity
  • problem-solving
  • teams

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