Abstract (may include machine translation)
We contribute to faultline research by identifying familiarity and cross-subgroup communication as potential moderators in the relationship between diversity faultline and team performance. We employ a novel experimental design utilizing escape rooms as a noninterventional social laboratory, enabling us to capture real-time interactions among 40 teams engaged in problem-solving activities. We find that team familiarity has a negative influence and a suppression effect on success. Faultline affects team success negatively when faultline-induced subgroups do not communicate enough with each other. Our work contributes to a better understanding of complex processes and interdependencies that lead to team success or failure.
Original language | English |
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Pages (from-to) | 330-365 |
Number of pages | 36 |
Journal | Small Group Research |
Volume | 55 |
Issue number | 2 |
DOIs | |
State | Published - 2 Jul 2023 |
Keywords
- cross-subgroup communication
- diversity faultlines
- escape room
- familiarity
- problem-solving
- teams