Audiences First: Professional Profiles, Tools and Strategies of Digital Newsrooms to Connect with the Public

Ana Isabel Rodríguez-Vázquez*, Marius Dragomir, Noelia Francisco-Lens

*Corresponding author for this work

Research output: Contribution to Book/Report typesChapterpeer-review

Abstract (may include machine translation)

For the media, and therefore journalism, to be sustainable in today's digital ecosystem, significant changes must occur in the relationship between journalistic companies and their audiences to generate the trust and added value necessary for the audience to feel that the worth paying for news content. This article summarizes the key findings of an exploratory research over a five-year period (2015–2020) on an initial sample of 100 digital native media, as well as legacy media from Spain, the rest of Europe, and the United States. The data collection had a double objective: to study the emerging professional profiles and the audience measurement tools that strengthen editorial teams in their attempt to improve their relationships with the audience, and to explore strategies aimed at improving the connection with the public through through participation and co-creation, both online and offline.

Original languageEnglish
Title of host publicationStudies in Big Data
PublisherSpringer Science and Business Media Deutschland GmbH
Pages211-226
Number of pages16
DOIs
StatePublished - 2022

Publication series

NameStudies in Big Data
Volume97
ISSN (Print)2197-6503
ISSN (Electronic)2197-6511

Keywords

  • Audience
  • Audience measurement
  • News consumption
  • Strategies

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